Conversational architecture for B2B growth

    Conversational AI with custom implementation for sales and support teams.

    We design operations so your brand can engage, qualify and convert across all channels with a professional, measurable and scalable architecture.

    Operational trust

    -85%

    Response time

    24/7

    Availability

    1M+

    Conversations

    11M+

    Messages

    Results-driven implementation for real estate, travel, infoproducers and retail.

    Solutions by segment

    One platform, different strategies per industry

    We prioritize the segments that are your strength today and build flows that match their commercial and operational reality.

    Real Estate

    Capture, qualify and follow up with prospects on WhatsApp and web in less time.

    Travel Agencies

    Handle quotes, itineraries and post-sale with fast and consistent responses.

    Infoproducers

    Turn inquiries into sales with conversational funnels and automated support.

    Retail

    Resolve catalog questions, payments and order status from a single operation.

    Orquestación omnicanal

    Todos tus canales en una sola operación

    Centraliza conversaciones de WhatsApp, Instagram, web y voz para dar continuidad, trazabilidad y velocidad en cada etapa del cliente.

    WhatsApp Business

    Canal principal para conversión y soporte

    API oficial de WhatsApp
    Campañas y mensajes multimedia
    Botones y flujos transaccionales

    Instagram Direct

    Captura y califica demanda inbound

    Respuestas automáticas
    Gestión de DMs y comentarios
    Lead generation automatizado

    Widget Web

    Asistencia inmediata en tu sitio

    100% personalizable
    Implementación sin fricción
    Mobile responsive

    Telefonía con IA

    Atención por voz con trazabilidad

    Voz natural en español
    Detección de intenciones
    Escalamiento inteligente a equipos

    Messenger

    Expansión de cobertura social

    Respuestas automáticas
    Integración con Facebook
    Mensajes enriquecidos

    Diseñamos la arquitectura omnicanal para tu caso: canales prioritarios, enrutamiento y handoff a equipos.

    Solicitar implementación
    Platform capabilities

    Architecture built for serious operations

    We moved from isolated chatbots to a conversation layer integrated with business, operations and service.

    Sales automation

    Agents that qualify demand, activate campaigns and drive conversions.

    Hybrid support

    AI handles volume and scales with human teams when needed.

    Operational analytics

    Measure times, agent performance and service quality by channel and stage.

    Governance & continuity

    Stable, traceable operation ready to grow with guided implementation.

    Integrations & enterprise operations

    We implement a system, not just a bot

    We model processes, connect channels and deliver quality-controlled operations for sales and support teams.

    • Conversational architecture definition by segment
    • Agent training with real business data
    • Handoff to human team with full traceability
    • KPI monitoring for continuous improvement
    View implementation approach
    Difusión por WhatsApp y gestión de campañas
    Atención y conversión conversacional con IA
    Operación híbrida entre IA y agentes humanos
    Methodology

    Guided deployment in 5 steps

    From discovery to production with results tracking.

    Step 1

    Agent definition & operational goal

    We align business goals, use cases and success criteria to start with a clear foundation.

    Step 2

    Training with business data

    We load key content, FAQs, catalogs and guidelines for consistent responses.

    Step 3

    Simulation & controlled testing

    We validate experience, response accuracy and ability to escalate to the human team.

    Step 4

    Functional approval & final adjustments

    We fine-tune rules and flows until the system meets service and conversion goals.

    Step 5

    Go live on real channels

    We activate operations on WhatsApp, Instagram, web and voice with monitoring and continuous improvement.

    Results & cases

    Operational metrics that impact business

    We don't just measure conversations — we measure speed, conversion and service continuity.

    85%

    Reduction in response time

    2.5x

    More qualified leads

    1.3M

    Conversations served

    14M

    Messages processed

    Ocalta logo

    Ocalta

    Activated automated WhatsApp sales in 48 hours.

    XENTRIX logo

    XENTRIX

    Integrated and managed enterprise processes with centralized and collaborative operations.

    OXXO logo

    OXXO

    Automated internal support with escalation routes to human agents.

    Academia de IA logo

    Academia de IA

    Consolidated monthly demand with an end-to-end conversational strategy.

    Plans

    Simple pricing: pay per customer you talk to, not confusing credits

    No counting messages, no template tiers, no credits that run out mid-campaign. 1 active contact = 1 customer who talks to you in the month.

    Standard Plan

    7-day free trial
    $99USD/month

    1,000 active contacts / month

    Cancel anytime during the trial.

    Most popular

    Advanced Plan

    7-day free trial
    $199USD/month

    2,500 active contacts / month

    Cancel anytime during the trial.

    Everything every plan includes

    Channels

    • Official WhatsApp Business API
    • Instagram Direct (DMs and comments)
    • Customizable web widget
    • Facebook Messenger

    AI & automation

    • Unlimited virtual agents
    • Train on your PDFs, website and FAQs
    • Real-time intent detection and alerts
    • 24/7 responses with contextual human handoff
    • Multilingual (es, en, pt)

    Team & operations

    • Unified multi-channel inbox
    • Real-time human intervention
    • Conversation assignment and routing
    • Built-in basic CRM
    • Automatic email notifications

    Analytics & integrations

    • Operational metrics (response times, conversion, quality)
    • KPIs by channel, agent and stage
    • MCP for custom integrations
    • API and webhooks
    • Spanish support on LATAM hours

    * 1 active contact = 1 customer who talks to you during the billing cycle, no matter how many messages exchanged. Example: if Juan messages you 50 times in the month from the same WhatsApp, it counts as 1. Contacts reset every cycle.

    View support SLA →

    Comparison

    Why Agentiza vs Wati or Respond.io?

    Built for LATAM SMBs and operations, not translated from English.

    CapabilityAgentizaWatiRespond.io
    Native Spanish (Mexico) product & support
    MCP for custom integrations
    Simple pricing (per active contact)Yes, one unitCredits + seats + triggersMAC
    Support on LATAM business hours
    Official WhatsApp Business API
    Instagram + Messenger + Web

    Comparison compiled May 2026 based on each vendor's public information.

    Frequently asked questions

    Answers to help you evaluate if this architecture fits your current operation.

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    Custom implementation

    Take your conversational operation to enterprise level

    If you're looking for a complete architecture with end-to-end support, check our Exclusive Offer and let's schedule the next step.

    Guided implementation in 30 days

    Personalized agent training

    Integration with highest-impact channels

    KPIs for business & support control

    Priority deployment support

    Phased scaling plan

    View full offer